Dear customer, We have received your feedback. After verification, we found that the relevant fees you mentioned are not additional fees as you said. It is indeed a cost related to the destination port, which you need to pay then can pick up the goods. Each destination port has different free storage time, and you need to arrange to pick up the goods ASAP. Because the storage fee is determined by your destination port agent, not by us. Delayed pick-up may incur some other additional costs. Regarding the matter you mentioned, we are negotiating and providing a solution. Thank you for your feedback, and we will give you feedback ASAP, hope you a good day!